Supply Chain of the Future: Creating Customer Value and Competitive Advantage

This program occurs on the Fisher College of Business Campus from June 20-21, 2024. The registration deadline is June 6, 2024. Register by May 23, 2024 and use code SCEARLYBIRD24 to save $100.
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Please read the cancellation policy below: *

All cancellations and transfers must be received in writing. Submit your request via email to
Jennie McAndrew (mcandrew.28@osu.edu) with the name of the program, followed by
“cancellation” or “transfer” in the subject line.

  • Cancellations must be made at least thirty (30) days prior to the first day of the
    program in order to be eligible for a full refund.
  • Cancellations must be made at least fourteen (14) days prior to the first day of
    the program in order to be eligible for a 50% refund.
  • Any cancellations made less than fourteen (14) days prior to the first
    day of the program will forfeit the registration fee.
  • If you for any reason are unable to attend the program, please consider
    sending someone in your place. Participants can transfer their registration to someone
    else within their organization at no charge up to 24 hours before the first day of the program.
$1,950.00

Organizations can no longer rely primarily on customer loyalty to succeed.

While traditional supply chains focused on stability and cost minimization, future supply chains will need to create distinctive customer value and become much more responsive to remain competitive. Managing the complex network of cross-functional, cross-firm activities that support sustained value creation can be challenging. Today's leaders must build the right portfolio of supply chain capabilities, take advantage of appropriate technology, sense current consumer trends, and have strong leadership skills to choreograph resilient supply chains.

Our two-day program helps you expand your current supply chain perspectives and push beyond traditional ideas. Get the advantage of recognizing how supply chain management contributes to overall business success. Through activities, discussion forums and a live case study, our participants explore advanced approaches for making more effective and faster decisions with longer lasting benefits.

This program is valuable for anyone involved with running or who interacts with supply chains.  Professionals and executives in supply chain, logistics, operations, sourcing, sales, IT, marketing, human resources, and/or finance will gain new insights into the creation of value through supply chain management and its impact on the bottom line.