All cancellations and transfers must be received in writing. Submit your request via email toJennie McAndrew (mcandrew.28@osu.edu) with the name of the program, followed by “cancellation” or “transfer” in the subject line.
Today’s professionals must effectively influence and lead in a global and dynamic environment with teams (and customers) representing as many as five generations. Understanding human behavior will help leaders to optimize their communication effectiveness, forge stronger relationships, and strengthen engagement to effectively lead teams through change and growth. Through a combination of discussion, theory, and the application of tools and frameworks, participants will gain the tools and language required to better understand and influence relationships, behavior, and outcomes.
Professionals of all experience levels will benefit from its interactive sessions that provide useful frameworks for unlocking your full potential in your role.
At the end of this program, you will be able to...
Maximize communication effectiveness in business and personal environments.
Learn how to create and nurture mutually beneficial relationships the drive engagement and loyalty with people from all generations.
Understand the psychology of persuasion and influence to enable leaders and team members to drive a mindset shift or advance growth.
Learn tools and frameworks to strengthen active listening to optimize the impact of communication and relationships.
Recognize the various challenges associated with interpersonal communication and be prepared to effectively handle these.
Identify organizational communication concepts in practice and apply them accordingly.
Understand how to optimize your effectiveness collaborating and/or leading multi-generational teams.